Collection of reward points

Buy, collect points and get exclusive discounts.

To reward our loyal customers, we have created this new points system, which allows our customers to get advantages in terms of discounts for every euro they spend on our website.

Following, I explain how this works:

1) How does the collection of points work?

punti fedeltà

Every time you place an order on our website, you get a certain number of reward points. To be more precise, you earn one point for every euro spent.

For example, if you spend € 30, you will get 30 points.

You can see the total number of points to which you are entitled to purchase our products, on the product sheet "Earn Nature Points", under the "Add to Favorites" button (see image).

2) How much are reward points worth? Points can be transformed into a discount coupon at any time. The points/euro discount ratio is 1: 0.25.

To be more precise:

  • 10 points = € 0.25 discount
  • 100 points = € 2.5 discount
  • 1000 points = € 25 discount

3) Do reward points have a deadline?

Yes. The points must be used within an year, taking into account the order to which the points refer to as the date of departure. After a year the points expire and are no longer usable.

4) How to convert reward points into a discount

You can convert your points into a discount voucher already after the first order is delivered. To do so, simply go to the "MY REWARD POINTS" page, which you can find in the reserved area of your account, after logging in by entering your email and password.

Once you reach the page you will find a table where the completed orders and the collected points are summarized.

At any time you can convert points into a discount coupon. To do so click on the green button where it says "Turn my points into a coupon".

Below is an example.

5) How to use the discount coupon

Immediately after clicking, the system will automatically generate a discount coupon of the exact credit value, with an alphanumeric code.

To take advantage of the discount coupon, copy the CODE and paste it in the "INSERT YOUR DISCOUNT COUPON" box, which you find at the bottom of the order summary page.

Click the green "OK" button and you made it.

6) Requirements to use the discount coupon

  • The generated coupon can be used to purchase all the products you find on our website;
  • The discount coupon expires 1 year from the moment it is generated;
  • The only restriction of use is that the coupon cannot be used in combination with other discount coupons, or with gifts.

* Other warnings

  • We reserve the right to change these regulations at its sole discretion.
  • Any incorrect behavior in the points accumulation is not allowed.
  • The violation of the regulations will result in the zeroing of the points accumulated without the possibility of conversion.

NB: points collection is valid only for orders placed on the website