Shipping

Erbe di Mauro

Shipping Terms

  • The fresh products will be shipped every Monday, Tuesday and Wednesday of the week.
  • If you pay by bank transfer or recharge postepay, make sure you sent us a copy of the payment via email to the following address: order@erbedimauro.it
  • Unpaid orders will be automatically deleted within 20 days.
  • For the delivery you should indicate the address where we can always find someone.
  • Write carefully the address of the recipient including the house number, as well as correct name and surname.
  • The courier is not required to call in advance, even with a payment.
  • Once you order the courier is informed, he may change only in exceptional cases.
  • It is the customer's responsibility to take care of the correct receipt of the package.

Shipments in Italy

SHIPPING COST: 7,90 € for national shipping, free of charge for purchases over 34 euros.

DELIVERY TIME: 24/48 hours, by express courier.

SHIPPING DAYS: we ship every Monday, Tuesday, Wednesday (evening). You must consider that we are a small farm and some of our products are fresh, that is, freshly prepared.

Shipping in Europe and non-EU countries

For shipments in Europe and outside the European community we use the courier DHL and GLS for Bulgaria . For shipments from 0 to 3 kg (with the exception of Bulgaria) we use only the fastest and most economical air service. From 3 kg upwards the customer has the possibility to choose between the two services offered by DHL: road (economic but with longer delivery times) and air (more expensive, but with delivery time of 24 / 48h).

  • SHIPPING COSTS: vary according to package weight, destination and type of delivery service chosen (air, or road). For more information see the table below.
  • DELIVERY TIMES : vary depending on the type of service chosen. 24/48 h for air delivery, 76/92 hours for road delivery.
  • SHIPPING DAYS: we ship every Monday and Tuesday (evening), in order to speed up the delivery.

Services guaranteed by DHL:

  • Tracking the shipment and notifications of the delivery status via Email;
  • Notice before delivery via SMS;
  • Possibility for the customer to change the shipping address even if the package is already shipping;
  • Three redelivery attempts in case the address provided is wrong, or the customer is not at home.

Costs for countries to which the shipment is made

COUNTRY from 0 to 3 kg from 3 to 5 kg from 3 to 5 kg from 5 to 10 kg from 5 to 10 kg from 10 to 15 kg
from 10 to 15 kg
> 15 kg
FLY SHIPPING FLY SHIPPING ROAD SHIPPING FLY SHIPPING ROAD SHIPPING FLY SHIPPING ROAD SHIPPING ROAD SHIPPING
24/48 hours delivery 24/48 hours delivery 72/96 hours delivery 24/48 hours delivery 72/96 hours delivery 24/48 hours delivery 72/96 hours delivery 72/96 hours delivery
Albania € 22,00 € 31,00 - € 46,00 - € 65,80 - -
Austria € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 18,20 € 24,00
Belgium € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 18,20 € 24,00
Bulgaria - - € 15,60 - € 19,90 - € 23,9 € 30,00
Croatia € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Denmark € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Estonia € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Finland € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
France € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Germany € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Great Britain € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Greece € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Ireland € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Lithuania € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Latvia € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Luxembourg € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Malta € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Moldova € 22,00 € 31,00 X € 46,00 X € 65,80 X X
Monaco € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Norway € 22,00 € 31,00 X € 46,00 X € 65,80 X X
Netherlands € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Poland € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Portugal € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
UK € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Czech Republic € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Romania € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Serbia € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Slovakia € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Slovenia € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Spain € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Sweden € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00
Switzerland € 22,00 € 31,00 X € 46,00 X € 65,80 X X
Turkey € 22,00 € 31,00 X € 46,00 X € 65,80 X X
Ukraine € 22,00 € 31,00 X € 46,00 X € 65,80 X X
Hungary € 12,50 € 23,00 € 13,20 € 33,50 € 15,40 € 39,00 € 17,00 € 24,00

The above mentioned countries belonging to the European Community are completely exempt from customs costs, so the price is final. However, the same cannot be guaranteed for non-EU countries, even if we will do everything possible to avoid customs costs.